Call reporting, call recording and call centre software
Call Reporting and Call Recording
Clarity Voice offer a broad range of Call reporting, call recording and Call centre packages to complement our multi vendor Telephone system portfolio.
Clarity Voice have been Premium partners for Oak telecom, Tollring, My calls and Commsoft solutions for more than 12 years.
We utilise Oak Telecom Report X call logging, Record X call recording and Evolve Oak's latest Call centre reporting package on our Unify/Siemens packages.
Commsoft specialise in offering Reporting , Call Centre and Call recording packages for our Panasonic portfolio.
Tollring offer bespoke call reporting and call recording software for our Samsung range.
My Calls is the range of Call reporting, Call recording and call centre packages for our NEC portfolio of phone systems.
Clarity Voice partner with these well established and respected partners to ensure we can offer our clients complete end to end solution of the highest value and specification.
All our engineers are fully accredited to Install and Support our packages. So if you are looking at being able to report on your calls in and out of your business, offering highly detailed reports, whilst recording them automatically to ensure your company is protected from potential disputes and also to ensure your employees work to their highest standards, we have the products for you.
Cloud Based systems Call recording
Our Clarity Voice Cloud Voice solution comes with an option on a per user basis for call recording at just £2.50 per user per month. This will record all of their calls from that extension.
Free Call recording
Our Fixed Phone systems offer free Voice recording into their Voicemail boxes. It must be noted that this is an adhoc solution and requires you to hit a key before the call to record it, and is Not Encrypted and as such admissible in court as proof, it is however very useful for memo and note taking of the call.
If you have a call centre requirement from a 3 user service desk, to a 500 seat call centre Clarity Voice have the right solutions for you.
Clarity Voice have case studies for most sectors and designs, so you can be comfortable we are more than capable