To find out more about call centre solutions, contact Clarity Voice for advice and a consultation.
Clarity Voice has extensive experience in deploying Easy to use powerful Contact
Working in conjunction with our Fixed and Cloud Based telephone systems we have
a Call centre package to suit all business requirements.
If you have 3 or more employees taking or making calls as a team, then a Call
centre package will ensure efficient and manageable call handling.
Call centre packages can queue in bound callers, offering them comfort or advertising
messages, advising them of their position and even time to wait if you wish in that
queue. You will be able to obtain detailed reports on the Agents performance
ensuring optimum efficiency and customer service.
Call recording and reporting packages often compliment a Contact Centre environment protecting
your company from Disputes and offering opportunities to streamline your working
hours based on the call flows.