Call Centre Package
Call Recording Package
Call Reporting Package

To find out more about call centre solutions, contact Clarity Voice for advice and a consultation.

Clarity Voice has extensive experience in deploying Easy to use powerful Contact Centre Solutions.

Working in conjunction with our Fixed and Cloud Based telephone systems we have a Call centre package to suit all business requirements.

If you have 3 or more employees taking or making calls as a team, then a Call centre package will ensure efficient and manageable call handling.

Call centre packages can queue in bound callers, offering them comfort or advertising messages, advising them of their position and even time to wait if you wish in that queue. You will be able to obtain detailed reports on the Agents performance ensuring optimum efficiency and customer service.

Call recording and reporting packages often compliment a Contact Centre environment protecting your company from Disputes and offering opportunities to streamline your working hours based on the call flows.

Contact Centre Solutions