Case Study: Wychall Primary School

Wychall Primary School choose Clarity Voice Cloud Comms

"I would like to recommend Ian and his team at Clarity Voice to any schools who are unsatisfied with the cost and performance of the Virgin Centrex phone system, or indeed any other if they are looking at new telephony services."

Wychall Primary School Case Study

The Customer

Wychall Primary School are based in Northfield South Birmingham. Offering education to local state funded children. Wychall have an excellent local reputation and take pride in developing their students as well as their school to offer the very best in education. Part of a local group of Academy schools

Their Needs

Wychall Primary school had been using the "Centrex" analogue hosted telephone system originally deployed broadly in the Birmingham Council environment by Telewest, now under the Virgin Brand.

This product was on a cost per user rental basis, much like the now common SIP Hosted Cloud models. The cost of this antiquated comms package was steadily increasing and it was not fit for purpose. Sean Moles the IT Manager for the school chose Clarity Voice as his preferred partner.

The Solution

Clarity Voice surveyed Wychall's site and was pleased to note that Sean had already invested in a Cat5e POE LAN, which is a pre requisite to Quality Hosted Voice systems. Wychall also benefitted form a new Virgin 30MB leased fibre line for their internet, which was perfect to deliver the Voice calls over securely.

The Implementation

Clarity Voice delivered the Cisco Sip handsets that Sean had chosen on time and assisted in the

deployment of them. All of the handsets are always delivered by Clarity Voice pre-configured Plug and Play.

We then gave on site and web training to the users and Sean as the administrator. Sean has been very pleased

with the solution and is now about to start delivery to other schools under his IT management.

"We looked at several companies including BT and found Ian Bullingham's expertise to exceed all other Salesmen we encountered, that gave me the confidence in both Ian and his company Clarity Voice to be able to deliver a new Hosted Cloud Voice solution to Wychall Primary School without issues on time and on budget. "

"Clarity Voice delivered the Cisco Handsets already configured to be able to deploy over our Easter break. All the handsets worked straight of the box simple plug and play. We have since increased the amount of handsets and extensions and will be further rolling the same solution out to our sister schools."

Sean Moles, IT Manager