Case Study: The New bath Hotel

New Bath Hotel Matlock go Wireless with Clarity Voice

The New bath Hotel Wirless

The Customer

The New Bath Hotel and Spa has just completed a year long renovation and is now Derbyshire's premier four star boutique hotel. With 54 luxuriously appointed bedrooms all offering stunning views of Derbyshire, together with exceptional standards of guest comfort and the latest conveniences including USB wall and bedside chargers together with complimentary high speed internet, the New Bath hotel is the perfect choice from which to explore the outstanding beauty of the Peak District.

Additionally, the hotel offers a 2500 sq feet spa by ESPA, a Resident's lounge and bar and Sourced restaurant where all the ingredients are locally produced from responsible and sustainable sources.

Their Needs

New Bath Hotel has been extensively modernized and refurbished and needed a new Wireless LAN infrastructure to support both their in-house requirements of IT and Front of house including EPOS, plus the guest WiFi requirements that modern clients expect. Richard Senior general manager also wanted the new WLAN to support new telephone system as the legacy wiring could not be trusted. Richard wanted a modern telephone system that could utilize latest SIP phone lines.

The Solution

Clarity Voice surveyed New Bath Hotel and concurred with Richard that the existing wiring infrastructure was a needless risk and would need modernizing if it was to be utilized. We recommended a new Wireless LAN be installed and with a Samsung IP telephony platform that used the latest WLAN SIP Handsets. We also recommended Sip trunks over a new Fibre broadband backbone.

A separate Fibre broadband feeds the WLAN with a further FTTC serving the Internal IT requirements. This gave Richard and New Bath a latest best of breed Telephony and WLAN package that could be managed end to end 24/7 by Clarity Voice. We supplied the lines, FTTC, SIP trunks, new WLAN and Samsung telephone package including all WLAN handsets on time and within budget. We have now been supporting the solution to a very high standard to which Richard's very happy for the last 6 months.

We also recommended Sip trunks over a new Fibre broadband backbone. A separate Fibre broadband feeds the WLAN with a further FTTC serving the Internal IT requirements. This gave Richard and New Bath a latest best of breed Telephony and WLAN package that could be managed end to end 24/7 by Clarity Voice. We supplied the lines, FTTC, SIP trunks, new WLAN and Samsung telephone package including all WLAN handsets on time and within budget. We have now been supporting the solution to a very high standard to which Richard's very happy for the last 6 months.

New Bath Hotel Interior

" Clarity Voice were able to show me a perfect WLAN supported telephony package and also deploy a very easy to manage WiFi solution that serves our in-house and client needs. Its been a huge advantage being able to trust one company to offer the complete package and we are very happy with the offering and outcome. Support is key to us as we are a 24/7 operation. "

Ian Leslie Financial Director